Family-Centered Supportive Services

Family First

Supportive services for families experiencing homelessness in Monterey County that focus on securing and maintaining permanent housing.

About the Program

What is Family First?

In July 2026, Community Homeless Solutions partnered with the Monterey County Office of Education (MCOE) and the Coalition of Homeless Service Providers (CHSP) to launch Family First — a program built to support families experiencing homelessness across Monterey County.

MCOE identifies homeless families and refers them into the program through CHSP's Coordinated Entry System. MCOE handles initial intake, secures emergency and temporary shelter, and begins wrap-around services. CHSolutions then steps in to maintain safe, stable transitional housing while working alongside each family to identify and secure permanent housing.

Beyond housing, families receive comprehensive supportive services designed to overcome barriers to housing and build long-term stability, independence, and self-sufficiency.

The Process

Program Structure

01

Identification & Referral

MCOE identifies families experiencing homelessness and refers them into the program through CHSP's Coordinated Entry System.

02

Intake & Emergency Shelter

MCOE provides initial intake, identifies emergency and temporary shelter, and begins wrap-around services.

03

Case Management

Each family is paired with a dedicated case manager who builds an individualized housing and service plan and provides ongoing guidance.

04

Housing Navigation

Families receive help identifying housing opportunities, completing rental applications, communicating with landlords, and accessing financial resources.

05

Supportive Services

Referrals to healthcare, mental health, and community-based resources support the health and well-being of every household member.

06

Permanent Housing

CHSolutions works with families to secure permanent housing and build the foundation for a healthier, more stable future.

Program Contact

Questions About Family First?

Sara Varela
Program Manager

Sara Varela

Family First Program